TOTAL CARE
Erhart & Associates delivers proactive maintenance services through our TotalCare service plans. Designed to reduce your costs,increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT department allowing you to focus on running your business, not your technology.
Our relationship begins with evaluating your current state of technology, line-of-business applications and vendors. We work with you to identify your critical business processes, pain points and vulnerabilities and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.
We desire to become an extension of your business and a true Partner. Because our service plans are based on a flat monthly fee, you can predicatbly budget your IT costs. We assume the financial and technical risks in our relationship, driving our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce your downtime - as a true partner should.
REMOTE MONITORING
No matter when you experience an interruption, we are available when you need us the most, at Erhart & Associates, we make network monitoring our primary concern. Our monitoring application systems automatically alert us to potential problems before they have a chance to escalate to work-stopping outages, allowing our team the ability to respond immediately and provide you peace of mind by delivering technical support services 24 hours a day, 7 days a week, and 365 days per year.
ErhartLLC TotalCare Network Antivirus
What sets TotalCare Network Antivirus apart from stand-alone solutions is the embedded integration approach...
Powered by the powerful Kaspersky Labs antivirus engine, TotalCare Antivirus for Windows workstations provides complete protection on networks and beyond from potentially dangerous programs and network virus attacks
Kaspersky Labs
TotalCare Antivirus embeds the Kaspersky Labs Antivirus 2010 engine. All Administrative tasks are managed from within TotalCare including:
- Configuration
- Deployment
- Reporting and Dashboards
Profile Configuration
TotalCare Antivirus provides a flexible interface for defining options that can be applied to a single device or group of devices:
- Launch at startup
- Security level
- Folder exclusions
- Auto-delete suspicious objects
Profile Scheduling
Automatic or Manual Scheduling can control when or how a scan occurs as well as the definition update process:
- Include or Exclude specific days of the week
- Start Time can be Excluded if machine is offline
- Automatic, Manual or Schedule definition update
Security Center Detection
Installation of TotalCare Antivirus detects and notifies the administrator of any installed antivirus solution within Windows Security Center for removal prior to installation.
Reporting, Threats and Alerts
A bundled set of report templates allow the administrator to view and share antivirus status, threats, logs and results. Alerts can also be configured to notify key personal when threats have been detected.
Dashboards
A configurable Dashboard allows administrators to define named dashboard sets that highlight key antivirus status and metrics:
- License Expiration
- License Summary
- Items Needing Attention
- Machines with Detections
- Protection Status
- Top Threats
License Management
Automated license management and metering provides a flexible interface for managing a pool of licenses that can distributed, redeployed and extended across the network.
ANTI-MALWARE
Malware is a serious threat to anyone who surfs the internet due to its malicious history and nature. With our help, we can do our best to keep you protected with some of the best anti-malware software on the market.
Malwarebytes Anti-Malware Software
Malwarebytes is a renowned anti-malware program that serves the purpose of removing everything on your computer that is potentially unwanted or could harm your system.
From our end of things we have complete capability with our tools to maintain your computer with a dashboard with capabilities such as:
- Schedule scans on a weekly or even daily basis
- View the items that were found on your computer to see if any of the items are serious threats.
- Setup automatic quarantine of items that could potentially harm your computer
- Send our team alerts when there is something on your computer that needs to be looked at.
ErhartLLC TotalCare Managed Backup
What sets TotalCare Managed Backup Service from stand-alone solutions is the embedded integration approach...
With backups being foundational for today's IT environments, having a robust, reliable, and easily managed tool can ensure the recoverability of your IT infrastructure. Being able to address multiple forms of loss has also become critical. Is it a workstation or is it a server that needs a restore? Is a bare metal restore required? Is it a physical device that needs to be brought online quickly in a virtualized environment? All these possibilities should be considered when choosing your backup tools.
TotalCare Backup provides real-time automated disk remote backup, disk imaging and bare metal restore for Windows servers and workstations. Unlike conventional file-based only products, TotalCare Backup software creates an image of the entire system state – including operating system, business applications, user settings, drivers and data – giving administrators the framework to completely rebuild a downed system in less than an hour.
Totalcare Backup takes the backup responsibility out of the hands of the end user and into the hands of a trained IT professional, making sure that backups are done regularly and reliably. The administrator can manage the entire process from a central location, eliminating the need to physically visit each site or computer system. The adminstrator can schedule full and incremental backups or conduct them on demand through a web-based intuitive interface. All processes are automated and occur when scheduled.
TotalCare Backup can conduct volume-level backups with multiple partitions in place for easy organization and robust security. Full and incremental images provide granular restoration points for point-in-time recoveries and reduced file-size transfer for quicker and more efficient off-site replication. The solution ensures complete data protection for all programs, settings, configuration, both system and user data.
Once a backup is created, replication technology ensures that the images are automatically migrated to a safe and secure off-site facility, separated geographically from the client’s location. In case of a major property loss – such as a flood, fire or natural disaster – the remote backup images can be replicated to replacement equipment quickly to ensure that the business can get back up and running as fast as possible. The process is completely automated, eliminating the need for an administrator or member of the business staff to remember to take media home or drop them off at a storage facility.
In a pinch, companies are not always able to find similar replacement equipment. TotalCare Backup allows systems to be restored to dissimilar hardware or even virtual machines, eliminating the procurement and interoperability factors when trying to get the business back up and running quickly.